Prescription For Success
TONY CAROSI caught the printing bug at an early age. Now the director of Print Operations for CVS/pharmacy, the Woonsocket, R.I.-based pharmacy, health and beauty aids giant, Carosi recalls a mandatory graphic arts class turning into a life-long love of the printing industry.
"I was 12 years old, in junior high school, and started printing using letterpress," Carosi says. "What I found intriguing by that was you could set up a job, print it, break it down, and then start all over again for the next job."
Carosi, a Rhode Island native, continued taking graphic arts classes through high school. He took a job at Coronet Thermogravers Inc., in Providence, R.I., and ended up staying there for 15 years, honing his craft and gaining valuable industry experience.
A 25-year veteran of the in-plant world, Carosi started out at CVS as a printing supervisor. It didn't take him long to realize he had made the right decision by joining the company's print facility.
"It was like I died and went to heaven," Carosi exclaims, conceding that the business world operated differently back then. "I remember sitting in my first budget meeting and my boss asked me what I needed to run the facility for the next year. I told him, and he gave me what I wanted."
Open Communication is Key
Of course, most in-plants are no longer managed this way, and CVS is no exception. The facility now handles printing for more than 7,000 stores, running 12 hours a day in split shifts. Carosi has found that open communication has been the key to successfully running a 70-employee, 50,000-square-foot in-plant printing facility for a Fortune 20 company.
"What I started doing about 22 years ago was to try and make the organization understand what we could do for them," Carosi notes. "Everything we do, I convert to an 8½x11˝ sheet of paper. So when I am communicating to the organization, I am telling them what we printed based on that concept."