McGill Consolidates Two In-plants
For years, Carmin Cristofaro managed two separate in-plants for McGill University Health Centre (MUHC), in Montreal, Quebec. Each was located in a hospital, with about two miles separating them.
"Sometimes you were splitting job orders between the two print shops," he says. "It became very difficult to manage."
So when one of the hospitals started looking at the in-plant's space for clinical use, Cristofaro saw his opportunity.
"I talked to my boss and said, 'Why don't we take this opportunity to merge the two print shops?'" he recalls.
In October, after two years of planning, the move and merger finally took place. Both in-plants were relocated into a new facility in downtown Montreal. With easy access to restaurants and public transportation, and windows to let in sunshine, the new location has boosted employee morale and made for a more efficient printing operation.
"It has surpassed everybody's expectations," Cristofaro says.
What's more, he is gratified at the thought that MUHC thinks so highly of the in-plant that it was willing to lay out half a million dollars to finance the rennovations.
"For an in-plant nowadays, in today's economy, to be getting this type of support by the administration is quite something," he says, adding that the in-plant will pay the money back over the next five years.
Cristofaro feels MUHC values the in-plant, called Document Management Services, because it provides more than just printing to the 12,000 employees in the six-hospital system.
"We are looked at now as more than just 'the print shop.' We're 'document management,' and they see a lot of potential in this department, so they're giving us more and more resources and responsibility," he says.
His department has taken on management of MUHC's archives, as well as the shredding of confidential materials. It also manages the organization's multi-function devices, printers and fax machines.
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited nearly 170 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.