Scanning Brings New Business
Smart in-plants complement traditional print with imaging and archiving capabilities.
By Gretchen Peck
There's an old saying, "If you don't have your health, you don't have anything." The same can be true of business. If you're not doing everything in your power to maintain your in-plant's health, your time may be up.
Those in-plants with a healthier prognosis are those looking outside the traditional print box to complementary services, such as imaging, archiving and document management.
When it comes to defining imaging equipment, the term "scanner" seems a bit inadequate, for imaging solutions come in all shapes and sizes. Some are stand-alone; some are integrated into high-end MFPs (multi-function printers/copiers) and production-level printers. Scanning utilities can range from straight digitizing of documents to scan-to-email systems; from scan-to-archive configurations to, of course, scanning for the sake of printing.
Every in-plant must design its capabilities and services around its parent organization's needs. But once you identify scanning and document management as potential complements to print, what then? How do you determine the right solutions to put in place? How do you market these new services? How do you price them?
Scanning For Higher Education
Newell Fogelberg is the director of Imaging Services at the University of Colorado at Boulder. He's been with the University for more than 16 years—originally, as the manager of printing, and then as the director of Printing and Copying Services. The department changed its name to Imaging Services after expanding to encompass the Testing and Assessment Center and the Campus Printing Initiative, which manages printing for pay off computers in the computer labs and around campus.
"Scanning is our newest venture," Fogelberg asserts. "More and more information is going into an electronic format from paper.
"As one of my mentors said, 'The train is coming. You can stand on the platform and watch it go by; you can stand in front of it and try to stop it and get squashed. Or you can get on the train and ride it.' We're trying to get on the train," Fogelberg explains.