Web-to-print Brings Automation to Healthcare In-plant

By Bob Neubauer

Michael Schaefer and Melissa Gonzales

The print center for a healthcare system in San Antonio that serves multiple hospitals was faced with growing demands. It needed more advanced solutions that would help it earn back customer trust.

By implementing Web-to-print, the seven-person in-plant was able to increase its automation level, saving time and essentially adding a full-time-equivalent (FTE) employee. Manual processes were eliminated, and hours -- even days -- of work have been saved. Costs have decreased and trust has improved to the point that the print center now has a 99% on-time delivery and satisfaction level.

In a webinar next week, the managers of this operation will detail the before and after situation at their in-plant and reveal how Web-to-print has increased efficiency, improved customer trust, and brought about a 43% improvement in job turnaround.

Learn more and register for this webinar here.

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Bob Neubauer Author's page

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 170 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.