Mark M. Fallon

Mark M. Fallon

Mark M. Fallon is president and CEO of The Berkshire Company, a consulting firm specializing in mail and document processing strategies. The company develops customized solutions integrating proven management concepts with emerging technologies to achieve total process management. He offers a vision of the document that integrates technology, data quality, process integrity, and electronic delivery. His successes are based upon using leadership to implement innovative solutions in the document process. You can contact Mark at

Compliance With Postal Regulations

Well planned, executed, and shared audits improve compliance, service, and expectations. Here is what you need to know.

Doing the Right Thing Right

To be successful, you need to be a leader and a manager. Practicing management without leadership, or leadership without management is a recipe for failure. Here are some things to consider.

Managing Multiple Sites When You Can’t Travel

In the past, managing multiple sites meant traveling to the locations multiple times per month. Today, that just isn’t possible. However, there are ways for leaders to effectively lead remote sites, even when they can’t be physically present. 

Getting the Most Out of PRINTING United

When faced with budget cuts, it is often easy to eliminate the trade shows and conferences because they are “optional” expenses. However, if you want to be aware of the latest technologies, improve your knowledge, and establish a solid network of fellow professionals – then consider your attendance mandatory.