Henry Kissinger once said, "The task of the leader is to get his/her people from where they are to where they have not been." How can we help our coworkers be successful here in the present—and move with us towards a better future? A big key for us as leaders is to build strong connections with people.
It’s been 15 years since the Association of College and University Printers (ACUP) met in the Phoenix area, but on April 6 the group will be back in the Valley of the Sun for three days of networking and education. The docket is packed with great topics, such as customer service, equipment justification, understanding an…
As supervisor of the printing and publishing department of the largest school district in Arizona, Bill King believes in communication, responsiveness and an unwavering commitment to quality work. His style helped earn Mesa Public Schools' in-plant a 99 percent customer satisfaction rating last year.
Hidden deep inside New York's Metropolitan Museum of Art (MET) is an art studio of a different sort—a graphic arts operation responsible for producing high-quality printed pieces in support of the iconic museum. With a four-color Ryobi 784 EP perfecting press, as well as Konica Minolta bizhub PRESS C8000 and C6000 color printers, the busy 11-employee in-plant prints projects the MET's quality-conscious designers can be proud of.
The start of each new semester at Nassau Community College in Garden City, N.Y., is not only a busy and stressful time for professors, faculty and the more than 25,000 students; the pressure is also on the eight-employee in-plant to produce a variety of classroom materials, marketing pieces and signage for the campus.
I was still a youngster back in 1995 when I walked into my first National State Printing Association meeting in Kansas City. Sitting at long tables all around me were state printers from all over the United States—even a representative from the U.S. Government Printing Office. They glanced at me with curiosity, recoiling a bit from my camera. I was intimidated.
The winds of change have blown through the bindery at Gannon University Press in recent years, bringing a variety of new equipment, expanded capabilities and shorter turnaround times for the shop's college clients.
The University of Scranton is still reeling from the loss of one of its most dedicated employees on January 1. Ray Burd, director of Printing and Mailing Services for the past 24 years, was killed by a falling branch while cutting down a dead tree on his property in northeast Pennsylvania. He had just turned 63 and was planning to retire in two years.
As part of your business impact analysis, you should assign recovery time objectives to each activity to help determine your basic recovery requirements. Your business impact analysis will help you develop your recovery plan, which will help you get your business running again if an incident does happen.
With today's questionable economic times and changes in the print and mail industry, many organizations are looking to identify ways to control costs and still remain a viable business. While there is no crystal ball that can identify just where the print industry is going or when the economy will turn around, managers of in-plants can still take steps to be profitable.
When Kristofer Russell arrived at the in-plant for the City of Oklahoma City a few years ago, he knew he needed to make changes to not only the equipment languishing in the shop, but also the old-school mindset of many customers and employees.
When Regional Health Printing Services moved into its new facility on the eastern edge of Rapid City, S.D., in October, the in-plant got more than just larger quarters; it gained a much smoother workflow, which has been paying dividends in increased productivity.