Eric Mosher

University of Washington Publications Services, Seattle Annual sales: $15.8 million Operating budget: $16.2 million Full-time employees: 162 Part-time employees: 110 Jobs printed per year: 6,500 At 48,000 square feet in size and with 270 full- and part-time employees, University of Washington Publications Services is a monster of a university in-plant. And Acting Director Frank Davis predicts it will only get bigger—in terms of services, if nothing else. Of course, when you're serving a campus of 36,000 students and 18,000 faculty and staff members, it's hard to keep things on a small scale. Take color printing for example: A year ago, the Copy Services division averaged 10,000 to 15,000 color

University of Washington Publications Services Seattle, Wash. As the largest university in-plant on the IPG Top 50 list, University of Washington Publications Services has an impressive operation. Not only does it fill a three-story, 48,000-square-foot building on the edge of the Seattle campus, but it includes 16 copy centers, two of which are located off campus. In addition to printing and copying, the mega-in-plant handles all of the university's incoming and outgoing mail—a massive undertaking, and part of the reason that Publications Services employs a staggering 160 full-time employees and 112 part-timers. But why? Why does a university need such