Harv Dahl

Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.

Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.

LAST MONTH, in-plant managers from Texas colleges and universities met in Austin for the Texas Association of College and University Printers' (TACUP) conference. While billed as a regional conference, TACUP was actually the largest gathering of university in-plant managers this year, with 40 managers in attendance from as far away as Arizona, Indiana, Pennsylvania and Virginia. And judging by their responses, it was also one of the best events of its kind.

From all over the South—and beyond—university printing managers came together to share ideas and learn from each other. With a large dose of Southern hospitality, Auburn University recently welcomed the 23rd annual Southeastern University Printing and Duplicating Managers Conference to its Auburn, Ala., campus. Despite his Midwestern roots, Auburn Printing Service Director Harv Dahl had no trouble providing a warm Southern welcome to the more than 40 attendees, whose ranks were slightly lower than expected due to the approach of Hurricane Georges, which kept almost a dozen managers home. One of the most helpful sessions featured a panel of managers discussing their

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