Jim Plotts

Not all executives are fooled by outsourcing's empty promises. At many companies, outsourcing is out, and upper management gives its in-plants a ton of praise. It's a question every in-plant manager asks, but few get answered: what does management think about my in-house printing operation? In the past several years, the answer has too often come in the form of a decision to eliminate the in-plant and outsource printing. That, however, is certainly not the whole story. Many forward-thinking organizations stand squarely behind the quality, cost-effectiveness and convenience of their in-plants. To find out why, In-Plant Graphics spoke with upper management at