John Stuart

Are in-plants obsolete? The folks in charge of the 1998 On Demand Digital Printing & Publishing Strategy Conference seemed to want the world to think so. I attended this five-year-old event last month and was upset to hear a not-so-subtle message being repeatedly stressed to attendees: outsource your printing. Right from the opening keynote session, outsourcing was glorified. If you listened to speakers Frank Casale, of The Outsourcing Institute, and John Stuart, CEO of IKON Office Solutions, you would have thought that sending all printing to an outsourcing firm was the only viable path for a company to take. And that's