Kerry Mehle

DON’T CONFUSE Kerry Mehle with a “professional student,” a person who milks college with watered-down academic effort year after year, using education as an excuse to avoid the real world and real work. A former skilled student turned consummate print professional at Moorpark College, Mehle gives maximum effort, makes no excuses and produces excellent work. Mehle is graphic communications technician for the Moorpark, Calif.-based community college. A one-man production band, he executes the gamut of responsibilities—from customer service, estimating and billing, to running film, plates, press and bindery equipment, and even job delivery—handily and happily. “I like to be involved in the

In-plant managers share how they've convinced customers to leave hard copy behind. By Mike Llewellyn It's a shame some customers have to make it so difficult for a manager who's trying to make their lives easier. For example: you know that sending a job electronically to the in-plant over the network is far easier—and faster—for customers. But still some of them insist on bringing you hard copy or dropping off disks. You can't really blame them—they're not trying to make your life miserable. They're just afraid of using the network. It's your job to put them at ease. One-on-one Interaction Most in-plant managers