Margie Penkala

Healthcare in-plants face the unique task of serving both the medical field and the patients that are being treated. In-plants serving the healthcare industry are responsible for more than just paper and ink; it is an industry with a definite human side to it. "We are dealing with life. We cannot afford to have a lot of mistakes made," explains Margie Penkala, team leader of the graphic arts/mailroom department at St. Helena Hospital, in Deer Park, Calif. While Penkala oversees just four part-time employees in the hospital in-plant, she understands the large responsibility her department is taking on. "The forms have got to

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