Michael Bross Employees

BlueCross BlueShield is a big name in the in-plant world, with dozens of shops serving its many offices around the country. We spoke with several of them to find out why BCBS values its in-plants so much. By MIKE LLEWELLYN &012;If you were to look at a list of all the in-plants in the country, one name would pop up more than any other: BlueCross BlueShield. Because BCBS is not centrally operated, each "Blue Plan," as employees call the independent companies in the network, must produce its own marketing materials, explanations of benefits (EOBs), brochures and internal correspondence. Thus, many BCBS Blue Plans

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