Newell Fogelberg

To keep business from going to quick printers, in-plants need Web-based ordering capabilities. Here's how one in-plant went online and some leads on how you can, too. by CAROLINE MILLER THREE YEARS ago, the University of Colorado at Boulder's printing and copying services department realized it needed to hone its competitive edge to remain viable against local competitors such as Kinko's. The $3.2 million operation's core business—course packs, stationery, business cards and flyers—could easily be sent to outside shops, since the university does not mandate the use of the in-plant. "It was very easy for people to go off campus," admits Newell Fogelberg, director