Managed Print Services and Optimization: You Can Do It Too
I just finished a grueling 2½-day process of reviewing vendor responses to a multi-function device RFP for a large university in New York City. The organization wanted to upgrade and modernize its fleet of copiers/multifunction devices and move to a cost-per-copy program. My task was to evaluate the current state, make recommendations on ways to optimize resource use, write the RFP, and help with the evaluation. Pretty straightforward stuff.
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.