Want the Job Done Right? Call an In-plant Manager
As in-plant managers, we are often expected to confirm our value to our parent organizations. We are asked why the organization needs an in-plant. Our bosses and supervisors hear stories claiming savings from managed print services or outsourcing, and they wonder if the organization’s investment in staff and printing equipment is justified. Sometimes the value we bring is difficult to measure in terms of dollars—but it is very real.
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.