Fox Valley Wins PODi Award
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Fox Valley's eight-employee Printing Services operation, located in Appleton, Wis., supplies all students and instructors with curricula and classroom materials, as well as marketing and operational materials.
"We surveyed our customers back in 2009 and asked what we could do to make things easier for them," explains Shana Farrell, Printing Services and Distance Learning Manager, in a PODi case study about the in-plant. "Three common themes really stood out in their responses. They were frustrated by the turnaround times. They didn't like manually filling out work orders. And they really didn't know what our department was capable of doing beyond monochrome copying."
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