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Though nearly 20% of government mail will typically have a delivery issue due to address problems, the State of Colorado's Integrated Document Solutions division brought that down to just 5% by implementing an address quality program. In this video, Colorado State Printer Mike Lincoln tells IPI about improvements like this that his in-plant has brought to its mail operation, and how it is using USPS Informed Delivery to provide better service to customers.

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MBO’s recent open house was a mini trade show featuring printing and inline…