Mailing/Postal

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Direct Mail Still Delivers: In-plants Share Success Strategies
August 4, 2025 at 12:09 pm

Nearly three quarters of in-plants are printing direct mail. We talked with three managers about the types of mail pieces they’re printing, how volumes and formats are changing, and the importance of building relationships with outside mailing experts.

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As incoming package volume continues to rise, some in-house mail operations are moving to smart lockers to simplify package processing and pickup, and reduce the long lines. East Tennessee State University was one of the smart locker pioneers. We talked with Director Don McCarty about the benefits smart lockers have brought.

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