From the Editor Who's Watching the Vendor?
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Organizations that outsource printing often kid themselves that they're saving big money by eliminating the in-plant. Yet they're trusting an outside vendor to keep costs down. That vendor just wants to make a buck. The in-plant, which shares the parent organization's goals, wants to keep costs down. I'm not suggesting vendors are all dishonest, but they will certainly look for every opportunity to make money. This includes charging extra for rush jobs, font problems and many other aberrations that the in-plant handles without a fuss.
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- People:
- Gary Rubin
- Places:
- Northern California
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