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Willmott, who has been a university employee for almost 20 years, and part of the publishing department since 1991, says she experienced a greater feeling of respect and recognition around campus after being selected as Manager of the Year. The fact was even mentioned in the University's annual report. She notes she received praise from the university administration for her strong commitment to customer service and several notes of thanks from campus customers.
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- Companies:
- Heidelberg
- People:
- Chris Bauer
- Karen Willmott
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