NAPL White Paper Helps In-plants Measure, Prove and Improve their Operations

An Accurate Self-assessment

To accurately assess your in-plant’s productivity, cost-effectiveness and competitiveness, you must evaluate your accomplishments over the last one to three years by measuring these areas:

The number of projects you have completed.
The types of work you have done.
The average size of the projects you have undertaken.
The average advance notice you have received for projects.
The number of rush delivery projects you have fulfilled, and any that you had to outsource.
The percentage of files that have worked smoothly, those needing 15-30 minutes of repair to run, and those needing more than 30 minutes of repair before printing.
The number of projects that had to be outsourced because they needed special expertise or equipment beyond your in-plant’s capabilities.
The percentage of jobs that had to be re-run because the customers changed data or approved incorrect information.

WHENEVER ANYONE wants to put a positive spin on something, it's usually evidence that spin is needed because things are not that great. That was the impression NAPL Senior Consultant Howie Fenton had after attending the National Government Publishing Association (NGPA) conference and the in-plant programs at Graph Expo 2011 (including the In-Plant Printing and Mailing Association luncheon). At all of these events, the shaky status of many in-plants was a common refrain.

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In-plant Audits Help Improve Performance

In-plant  Audits Help Improve  Performance