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• Customer focus--Do you know which customers provide the bulk of your work? Do you meet with them to find out what they might need in the future? Cultivating customer relations creates in-plant supporters within the parent company.
• Marketing--You have a built-in customer base, but do they know about all the services you provide? Do they even know you exist? Convince potential customers to turn to the in-plant first, and you’ll never lack for clients.
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