Keith Nickoloff
Keith Nickoloff is a long-time friend of the in-plant industry, and serves as president of PathForward. He was previously president and chief customer officer of Pharos Systems, a software and services provider to the higher-ed, government and corporate markets. He received the Print on Demand Pioneer of the Millennium award in 2000 and was named one of the 10 most influential leaders in digital printing. Keith has contributed dozens of articles and keynote speeches over his 36-year career in print, where he started at Eastman Kodak before retiring to form his consulting company, PathForward, in 1996. PathForward merged with Pharos in 2009. Contact Keith at: knickoloff@pharos.com
If you could redesign the in-plant model for today’s world, what would you do differently? Which services would you include? Here are some thoughts on the unintended consequences of charging back, which work you should outsource and why integrating the fleet is crucial.
Noted consultant Keith Nickoloff points out 10 mistakes that managers should avoid when investing in new document technology.






