In-plant Profiles

The superior capabilities, innovations and vision of the Allstate Print Communications Center make it a role model and a true Industry Leader. If someone took all of the management tips and equipment advice ever offered in the pages of In-Plant Graphics and put them to work in a single in-plant, the resulting "super in-plant" would be equipped to handle virtually any type of print job, from design through mailing. It would report stellar savings to its appreciative management, thrill its customers with service and be a true leader in the printing industry—a model for in-plants everywhere. But such an in-plant doesn't exist,

These days, who can afford a new six-color press? At University of Missouri-Columbia Printing Services, it was just a matter of saving up. How can you buy a brand new six-color press without going into debt—or begging your management for money? Wayne Merritt knows. His in-plant at the University of Missouri-Columbia has just installed a new six-color, 40˝ Heidelberg Speedmaster 102 perfecting press. And he doesn't owe anyone a cent. "In the last four years we have managed to save enough money to buy it outright," reveals Merritt, director of Printing Services. The shop's savings, he added, were about $2

Australian in-plant managers joined with quick printers for the first conference of its kind in Australia. Some things are the same everywhere. One can travel halfway around the world, for example, and still hear about the importance of good service and good communication in a printing operation. Those two themes popped up repeatedly at Pacific Print Congress 98, held recently in Melbourne, Australia. Speakers, both American and Australian, stressed that, in a sea of competition, customers are looking for vendors they can trust; vendors who will go that extra step for them. "Become consultants to these people, not just order takers,"

Four-color jobs, both offset and digital, make up half of the Exxon in-plant's workload. AFTER THE Valdez oil spill leaked almost 11 million gallons of North Slope crude oil onto the Alaska coastline in early 1989, Exxon admirably wasted no time diving into the cleanup and recovery effort. During that process, communicating with government agencies and other outside interests was of crucial importance. Houston's Exxon Print Center was the ready for the task. Boasting 27 employees and a wealth of sheetfed presses, digital printers and bindery equipment, the in-plant printed manuals and brochures filled with four-color pictures chronicling the three-year

Converting to electronic prepress is helping the Marians of the Immaculate Conception in-plant keep up with its ever-growing workload. Keeping up with the needs of some 600 priests and brothers would be difficult for even a large commercial printer. But for an in-plant with a staff of 12, meeting the print production demands of the Marians of the Immaculate Conception—one of the Catholic Church's most successful religious communities—presents a challenge of Biblical proportions. "We're getting busier and busier," remarks Charles Parise, manager of press operations. "The organization's growing." Print runs for the Congregation's religious materials have increased dramatically over the years as the

Already one of the country's largest in-plants, Louisiana State University's Graphic and Mailing Services just got bigger, with a new facility and expanded capabilities. Louisiana State University's Graphic and Mailing Services never need worry about a shortage of customers. The Baton Rouge-based in-plant exists on a campus full of faculty and staff who are obligated to use its copying, printing and mailing services. Still, Michael K. Loyd, director, is not content with a captive customer base. He wants to be the university's preferred—not mandatory—printer. "Although departments must come to us, we would like to be their printer of choice," he says. "We want

Managers of prison in-plants must deal with tight security, regulated hours, high turnover and endless training—and still put out quality work on time. When the metal doors lock behind you, and you step into the wind-swept courtyard, edged with guard towers and razor wire, you know you're in prison. Heavily tattooed men with matted ponytails leap and shuffle on the basketball court, shooting curious glances as you pass. Others play handball or work out with weights, all of them eyeing you, sizing you up. Overhead, guards in sunglasses stare down from their towers with stoic faces, their rifles ready. No false

Managers of prison in-plants must deal with tight security, regulated hours, high turnover and endless training—and still put out quality work on time. by Bob Neubauer When the metal doors lock behind you, and you step into the wind-swept courtyard, edged with guard towers and razor wire, you know you're in prison. Heavily tattooed men with matted ponytails leap and shuffle on the basketball court, shooting curious glances as you pass. Others play handball or work out with weights, all of them eyeing you, sizing you up. Overhead, guards in sunglasses stare down from their towers with stoic faces, their rifles ready.

The Sands Hotel and Casino in-plant plays a huge part in the organization's direct marketing efforts. A casino is a living, glittering dream world—a fantasy of flashing lights and free drinks; a place where mounds of money chips and jangling jackpots of coins seem within easy reach. Naturally, every casino wants you to pull its levers and toss money on its tables. So how do the successful ones get you in their doors? Direct marketing. At least that's the case at the Sands Hotel and Casino in Atlantic City, N.J. By mailing personalized statements out to frequent players, combined with coupons for free

Boeing's Chuck Okerlund was interviewed for this article a few weeks before his death. IPG is running this story as a tribute to him for his hard work and dedication. by Bob Neubauer When you work for an internationally recognized company like Boeing, you have to live up to tough quality standards—whether you're building the planes or printing the manuals and marketing materials that help keep them aloft. Boeing's Precision Printing operation has made these standards its guiding light. Year after year the 28-employee operation, part of Boeing's printing and micrographic services department, has raked in scores of top prizes in the annual