Proving Your Value: Lessons From the In-plant Front Line
April 22, 2026 at 10:53 am

Despite more than 20 years of commercial printing experience, Mike Puckett felt like a deer in the headlights when he joined Vanderbilt University Printing Services. But as his confidence grew, he realized it was the best professional decision he had ever made.

A Strategic Approach to In-plant Reporting Structures
February 11, 2025 at 12:15 pm

What is the optimal reporting structure for an in-plant? To determine this, several strategic questions need to be addressed, such as whether the in-plant manages the fleet or handles print procurement.

Ray Chambers Made Me a Better Manager
August 18, 2023 at 10:55 am

When senior administrators reviewed my in-plant and I needed a consultant, the only name other in-plant managers suggested was Ray Chambers. He helped me reframe how I approach my work and made me a better manager.

Battling an Emerging Outsourcing Trend
September 9, 2022 at 9:33 am

Fueled by the pandemic, industry consultants have recently been promoting the outsourcing of in-plant work. Here's a strategy to prepare for such discussions.

Five Strategic Planning Myths Busted
September 15, 2019 at 10:44 am

There are several reasons in-plants give for not having up-to-date and relevant strategic plans, but all of them are bogus, says Analyst Greg Cholmondeley.

A Dozen Winning Ideas from Three Healthcare In-plants
July 17, 2019 at 4:26 pm

Every year that I moderate an ideal panel session at the In-plant Printing and Mailing Association conference I get some great ideas from the panelists. This year, the session was called "Winning In-plant Ideas” and featured three healthcare in-plant leaders.

What to Do With Print and Mail
December 4, 2018 at 2:57 pm

Although the business of higher education continues to be revolutionized by digital technology, print and mail are still very much a part of day-to-day operations. Who should be responsible for producing this print collateral, an in-plant or an outside firm?

In-plant Front Runners
October 25, 2018 at 4:19 pm

I recently moderated a panel discussion by in-plant managers who shared their thoughts about why they are front runners and how they showcase their wins.