Every year that I moderate an ideal panel session at the In-plant Printing and Mailing Association conference I get some great ideas from the panelists. This year, the session was called "Winning In-plant Ideas” and featured three healthcare in-plant leaders.
Although the business of higher education continues to be revolutionized by digital technology, print and mail are still very much a part of day-to-day operations. Who should be responsible for producing this print collateral, an in-plant or an outside firm?
Frisco Independent School District's in-plant turned the launch of a testimonial video into an awareness, promotional and employee-engagement opportunity during in-plant awareness month.
We live in an age of data. It influences nearly every business decision that gets made. Embracing data and analytics in your in-plant is an important way to express the value you bring — in terms that data-minded decision makers can appreciate.
Years ago, after partnering with a vendor to implement one of the first all-inclusive copier management programs in higher-ed, I was shocked when that same vendor approached our administration with the news that we had too many copiers, too many printers and too many copy centers. 20 years later, nothing’s changed.
University in-plants are very different from corporate and other in-house printing operations. For one, their goals are different, and they can frequently shift as administrative focuses change from year to year.
Often, the VP and the in-plant manager have different perceptions of which data is important to measure and report on. The in-plant manager needs hard numbers to guide shop performance. But the VP needs to know why these metrics are important. Make sure you ask which metrics management wants to see.