Five Strategic Planning Myths Busted
September 15, 2019 at 10:44 am

In his latest blog, Greg Cholmondeley talks about the reasons many in-plants do not have up-to-date and relevant strategic plans.

A Dozen Winning Ideas from Three Healthcare In-plants
July 17, 2019 at 4:26 pm

Every year that I moderate an ideal panel session at the In-plant Printing and Mailing Association conference I get some great ideas from the panelists. This year, the session was called "Winning In-plant Ideas” and featured three healthcare in-plant leaders.

What to Do With Print and Mail
December 4, 2018 at 2:57 pm

Although the business of higher education continues to be revolutionized by digital technology, print and mail are still very much a part of day-to-day operations. Who should be responsible for producing this print collateral, an in-plant or an outside firm?

In-plant Front Runners
October 25, 2018 at 4:19 pm

I recently moderated a panel discussion by in-plant managers who shared their thoughts about why they are front runners and how they showcase their wins.

Use Analytics to Demonstrate Your In-plant’s Value
February 8, 2018 at 10:27 am

We live in an age of data. It influences nearly every business decision that gets made. Embracing data and analytics in your in-plant is an important way to express the value you bring — in terms that data-minded decision makers can appreciate.

Management by Wandering Around
December 11, 2017 at 4:08 pm

Organizations where management makes unstructured, random visits to the shop floor tend to be more efficient and enjoy greater morale.

Wolves in Sheep’s Clothing
July 27, 2017 at 12:07 pm

Years ago, after partnering with a vendor to implement one of the first all-inclusive copier management programs in higher-ed, I was shocked when that same vendor approached our administration with the news that we had too many copiers, too many printers and too many copy centers. 20 years later, nothing’s changed.

It’s All About the Mission
March 27, 2017 at 12:02 pm

Often, the VP and the in-plant manager have different perceptions of which data is important to measure and report on. The in-plant manager needs hard numbers to guide shop performance. But the VP needs to know why these metrics are important. Make sure you ask which metrics management wants to see.