Mark Woodard

Computer management systems offer in-plants a way to track costs, boost customer service and justify themselves. Find out what else they can do for you. Two years ago, Iowa State University Printing Services was paying the administrative data processing department about $8,000 per month for the use of its estimating and inventory tracking system. But that system tracked materials only—there was no way for the in-plant to factor in time and labor costs. "We really didn't know what our true costs were," admits Gary Boyd, manager of printing services. He decided to take action. He researched many different computer management systems for his

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