Sandie Franklin

Are you ready for a calamity to hit your in-plant? Neither were these managers. Find out what happened to them, and how they recovered. For most people, spring break brings thoughts of warm, bright Florida sunshine under which college coeds hit the beaches by day and party by night. But for Brad Johnson, print services manager at Gustavus Adolphus College in St. Peter, Minn., last year's spring break was about as far from fun as he could get—and not just geographically. "I was in shock. It was a reality check for sure." That was how Johnson says he felt when he first laid

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