We talked with Bloomberg’s John Cruser, who was at PRINTING United Expo to keep an eye on technology changes to prepare for the next round of upgrades at his in-plant.

“You learn a lot here by spending time with the vendors,” he said.

The Expo’s vast display of promo items also piqued his interest. He talked about his quest to add automation in his shop and his efforts to get the in-plant more involved in the planning stages of company projects so his team can provide better printing support.