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In the not so good old days, electronic print request files would show up in the overnight mail. We would hope—no, actually pray—they would open properly. This was providing they were created in a program our prepress unit could accept. If not, we were forced to turn down the request, or deal with a service bureau. If we had the program, we'd need it in the right version. If not, we'd have to ask the client to "save down" the file to the version we had.
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