‘Free’ Printing? Not at These Schools
We let the student council decide on how the students will pay for the printing. That helped soften the blow, as did giving each student a number of free prints. We did receive complaints for about a year but all concerns were from lack of communication.
Mascarenhas: It was a difficult process of negotiation. There was massive revolt from the students who weren’t prepared to give up the privilege. Several hours of discussion with student representatives were involved. We negotiated a temporary introduction for a semester, which was to be reviewed. The overwhelming reduction in print volume and resulting savings hardened the university and made it more difficult for the student association. The issue was raised on several occasions over the next year or so. It is now history and the print charging process remains.