Mail Center--'A Vital Role'
You must not only manage an efficient distribution center, but you must broadcast your capabilities and successes to the organization.
Ever hear the phrase "It must have gotten lost in the mail"? Quite a blow to mailroom folks, isn't it? It implies they just toss the mail around willy-nilly—and if it gets to its destination, great!
In truth, today's distribution centers—as mailrooms prefer to be called—take their work very seriously. They play a vital role in corporate success. In larger corporations, the person in charge of distribution is sometimes even a vice president of the company.
But a distribution manager can be competent and hard-working and still not get much recognition if he or she doesn't continually "sell" the department and its capabilities.
Services offered by distribution centers go beyond sorting and delivering mail. They include designing and managing Web pages and providing high-speed data and graphics printing. By managing an efficient distribution center for your organization, you are meeting that critical need, putting you right on track for that promotion.
The following tips and techniques that have yielded tremendous success. But beware: these tips only work in companies that strive to be the best in their industries.
• Sell yourself. Never stop communicating what your department does well. Have an open house, create a user guide, give tours, meet regularly with your departmental customers—and don't forget tell your boss and the entire company about your successes. When you are able to command the level of respect that you deserve, climbing mountains of bureaucratic red tape gets much easier.
• Be financially savvy. Never present an idea or request for capital without doing a complete cost/benefit analysis. Not only will doing the analysis show your boss the return on investment (ROI), but it will also help you make a wise decision about continuing with the project. Executives like nothing more than seeing a positive ROI and there are many opportunities within the distribution center to achieve some incredible ROIs. Having a good handle on department finances also makes justification against outsourcing fun to do.