Hold Your Tongue: Managers Are Intimidating
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A recent newsletter from the Printing Industries Association of Southern California offered this helpful bit of advice for managers everywhere: As the manager of a business, you are known as the one who has all the answers. But even if you do have all the answers, don't share them all—at least not right away.
Here's why:
- Managers are intimidating. Like it or not, when you're in the dominant role, giving your opinion will alter the remainder of the discussion.
- Your employees need development. If you always give the answers, no matter if you're right or not, then you'll always be the only one thinking. Train your employees to think independently.
- You need to delegate. The only way to grow yourself, as well as the business, is by not allowing your employees to burden you with the responsibility of solving every issue.
- You need to understand your people. When others speak, you get to learn how they think and express themselves, and you can gauge their potential for growing into higher levels of authority and responsibility.
- You should always ask questions first. It's common for people to hear a question and think they instantly know the answer, and sometimes prematurely answer the question before knowing all the facts. So first just listen, suspend judgment, then ask questions to clarify and unearth more perspectives.
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