Print Automation at Texas Tech
Arthur Paré, assistant managing director for General Services at the Texas Tech University Health Sciences Center (TTUHSC), is quick to point out that in-plant print operations are not always considered essential parts of the parent organization. At TTUHSC though, Paré’s in-plant runs the way more in-plants should.
For example, Paré’s shop gets to review all printing purchase orders generated at the University, and can counter with their own quote, which procurement almost always accepts. At TTUHSC each potential job is reviewed to see how it may fit into the schedule and whether the shop can do the job efficiently and on schedule. The TTUHSC rule not only drives more work to the shop, it ensures the organization gets the best value for its money.
An efficiency driver
This strategy means more jobs of all sizes and descriptions land on the presses of the print shop, driving a need to process them quickly, accurately — and profitably. At TTUHSC the tool of choice is PressWise, a powerful SaaS print MIS from SmartSoft (Booth N1706).
PressWise is tightly integrated with the university’s accounting systems, simplifying cost tracking and control. With some 631 departments spread over five universities across Texas, keeping track of printing costs is not a trivial matter.
“Each department is a customer,” explains Paré. “We have to know each department’s exact spend and the types of jobs they run.” Before PressWise, it was hard to tell whether jobs were charged correctly, and sometimes even if the charges went to the right department.
The automated job submission process creates a job ticket that accompanies each job as it progresses through the plant. For example, someone in the physics department seeking to submit a job first sees a PressWise-driven digital “storefront” customized for their department. A job ticket is put into the schedule, pre-flighted, and all job specs are attended to: layout, paper and cover stocks, type of binding, quantity, distribution requirements, departmental branding, etc. From receipt through printing, a job may be untouched by human hands, but its status is readily available for Paré’s team to see.