Stop Accepting Orders Via Email

Howie Fenton

Too many in-plants still rely on e-mail as the primary method for customers to place orders and upload artwork. The manual processes associated with email are costing them tens of thousands of dollars per year.

This is the premise of a new blog by Consultant Howie Fenton on the Rochester Software Associates site.

"How does accepting jobs by e-mail cost over $10K?" Fenton writes. “It is simple, really; it is all about the cost of labor. Every time a customer e-mails an order, there is a time associated with working the original email and subsequent e-mail communications.”

Find out what Fenton’s solution is and why killing email orders matters or your recovery by reading his blog here.