Barbara A. Pellow

Barbara A. Pellow

A digital printing and publishing pioneer and marketing expert, Barbara Pellow helps companies develop multi-media strategies that ride the information wave whether it is developing a strategy to launch a new product, building a strategic marketing plan or educating your sales force on how to deliver an effective value proposition.  She brings the knowledge and skills to help companies expand and grow business opportunity.  Barb has had a number of high-profile marketing and sales positions including Chief Marketing Officer for the Kodak Graphic Communications Group, Corporate Vice President of Marketing for IKON Office Solutions, and Vice President and General Manager for the Xerox Document Production Systems Group.  She also served as the Gannett chair in integrated publishing sciences in Rochester Institute of Technology’s (RIT) School of Printing Management and Sciences (SPMS). Most recently, Barb was the Group Director for Business Development at InfoTrends.  She is currently the Manager of Pellow and Partners, LLC.

Barb can be reached via email at (Mobile, 585-734-2228)

2020: It’s Time to Embrace Change

Successful print service providers understand that change is mandatory and embrace it. As 2020 approaches, developing strategies that incorporate market changes will be vital to print providers’ success. Here are the top trends that will yield the most influence for service providers of all types and sizes.

What You Need to Know About Marketing Attribution

Marketing attribution is defined as the science of using advanced analytics and key metrics to allocate proportional credit to each marketing touchpoint across all online and offline channels that have led to the desired customer behavior.

In-plants Get Jazzed in Rochester

When the Xerox Rochester International Jazz Festival was in full swing last month, the wildly cheering crowd included several dozen in-plant managers who had traveled to Rochester, NY, to attend an educational event hosted by Xerox. Taking place a week after the In-plant Printing and Mailing Association conference, the two-day forum drew 56 people from…

Make the Right Investments

The current economy can be viewed as a threat or an opportunity. For in-plants that have made the right investments, the economy has opened the door to some new and exciting opportunities.

Add Value...Differentiate Yourself!

Digital technologies and demands from users are forcing in-plants to adjust their service portfolios. Today’s market is all about adding value to the overall communications process.

It’s Transformation Time for In-plants

THE IN-PLANT market is probably the most underestimated user of digital printing technology. The influence of the in-plant is apparent from an examination of the segments where on-demand devices are being placed. The in-plant market drove the adoption of black-and-white digital printing and currently accounts for 40 percent of high-speed monochrome print-on-demand cut-sheet installations. The in-plants are also leading the color charge, accounting for 30 percent of placements in the 24-59 pages per minute (ppm) production color segment and 20 percent of the convenience color copier/printers and production color devices in excess of 60 ppm. Just like the entire print-for-pay market, in-plants are

Workflow Improvements Bring ‘Super Efficiency’

AS ALTERNATIVE media threaten print volumes, in-plants must take another look at their business models and adapt to the changing business climate. Revenue growth will depend on cost reduction through new workflow efficiencies, as well as new revenue sources from value-added services. Although hardware improvements will certainly play a role in advancing these objectives, the software driving these devices—along with other workflow solutions—will allow printers to differentiate themselves. Research indicates a growing divide between service providers that are growing their businesses and those that see their businesses in decline. Those who “get it” understand that continued growth depends on a three-pronged approach:

The Changing Face of Quick Printing

THE QUICK printing market doesn’t bear a lot of resemblance to the little “mom and pop” shops that opened on the corner back in the 1960s. The small quick printer was typically identified with a franchise network and was doing work that was “down and dirty.” Today’s market consists of a series of high-tech wizards, all striving for profitable business in the enterprise market. In-plants need to ask themselves, “Am I competing with quick printers for work that could otherwise be produced in the in-plant? Are there emerging sources of competition I haven’t thought about?” THEN AND NOW Ten years ago, the term

Digital Color: What a Difference A Decade Makes

DIGITAL COLOR was introduced to the marketplace more than a decade ago. Indigo and Xeikon unveiled key new products in the mid-1990s, and early projections were that these technologies would take off. Initially, as with a number of new technologies, there were technical issues. Presses were unreliable; ink and toner didn’t stick to the paper; and the cost of consumables was too high to generate any substantial application transfer from offset technology. Today, Indigo has been taken over by Hewlett Packard. Xeikon faced bankruptcy before being acquired by Punch Technologies. Kodak bought out Heidelberg’s share of NexPress. Ink and toner are now sticking

Monochrome Still Rules

WHILE DIGITAL color has been the hot topic in the printing industry for the past few years, digital black-and-white printing still accounts for the majority of the digital print volume. According to InfoTrends, black-and-white devices produced 874 billion impressions and generated $17.8 billion in retail value of print in 2005. Total equipment revenues (equipment, supplies and service) reached $7.41 billion. Equipment vendors have not lost sight of this opportunity and have continued to introduce new and improved devices to replace existing digital black-and-white equipment, as well as to open new market opportunities. Vendors realize that selling equipment has become about more than feeds and

Digital Paper: Adding Value And Volume

PAPER IS the sole opportunity for an audience to hold your organization’s identity in its hands. Paper reaches the target audiences’ sense of touch, and the paper used to communicate your organization’s message influences recipients’ perceptions of the organization. As they touch your letter, sales collateral or direct mailer, the consumer may make judgments about your quality, durability and whether or not you are high-tech. As little as five years ago, digital presses and color copiers could not run all the papers that offset presses could. The Indigo E-Print required special pre-treatment of all papers (otherwise the ink just rubbed off). Xeikon-based

Variable Data Lets In-plants Make a Difference

THE MARKETING budget in corporate America typically falls victim to intense scrutiny. In a results-driven age, the chief marketing officer feels intense pressure from executive officers, boards, shareholders and customers to deliver measurable results. As a consequence, marketers are always asking questions like these: • How can I be as efficient as possible in my marketing efforts so I don’t waste time and money? • How can I make sales personnel more productive in prospecting and closing business? • How do I keep the sales funnel filled with qualified leads? • How can I more effectively get clients to come to me instead of