Ray Chambers

Ray Chambers

Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.

Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.

Management by Wandering Around

Organizations where management makes unstructured, random visits to the shop floor tend to be more efficient and enjoy greater morale.

Wolves in Sheep’s Clothing

Years ago, after partnering with a vendor to implement one of the first all-inclusive copier…

It’s All About the Mission

Often, the VP and the in-plant manager have different perceptions of which data is important to…

What Is an In-plant?

Ray Chambers explores how the desire to control the supply chain to meet business objectives led companies to create in-plants.

Oops! There Goes Another In-plant

Two in-plants were doing all the right things, yet somehow administrators didn’t see their value. What could they have done differently

ACUP Is Nearly Here!

After a year of planning, the Association of College and University Printers conference is just over a week away.

How a Listserv Created a Community

Twenty years ago, HardCopy—the listserv for print professionals serving in the educational space—was born. Here’s the story.

The Price Is Right. Or Is It?

In his new blog entry, Ray Chambers reveals why comparing prices with other in-plants may be of limited value.

Debunking the MPS Myth, ACUP Style

Managed print services (MPS) have evolved as a major force in our part of the printing and document management space. They’re also a ma

Writing Successful Proposals

As an in-plant manager, crafting proposals is nothing new. But a poorly conceived request sent to…