Business Management - In-plant Justification

By expanding services, bringing outsourced work in-house, and continuously improving workflows, in-plants can strengthen their value to the organization and build a stronger case for future investment.

Modern workflow tools give in-plants more than automation and speed — they reduce friction, free skilled staff for higher-value work, and provide the data managers need to prove their operation’s value.

At IPMA 2026, Joanne Gore urged in-plants to market their services by focusing on business value instead of equipment and volumes, while reminding customers how the shop helps reduce costs and protect brand integrity.

Despite more than 20 years of commercial printing experience, Mike Puckett felt like a deer in the headlights when he joined Vanderbilt University Printing Services. But as his confidence grew, he realized it was the best professional decision he had ever made.

An inter-campus collaboration in central Illinois will bring much-needed revenue to an in-plant suffering from deep budget cuts.

Jurupa Unified School District’s Reprographics and Records operation is highlighted in a new video that weaves staff interviews with shots of the shop’s equipment in action, including its inkjet press.

A clever football-themed open house helped the State of Tennessee’s Document Solutions operation remind customers of its range of services while strengthening relationships and generating new business opportunities.

Regular reporting gives in-plants the data and visibility they need to strengthen relationships with leadership and secure long-term support.

Dwayne Magee reflects on his 21 years leading a university in-plant and some of the lessons he has learned.

Outsourcing may be sold as a stress-free solution, but for many organizations, it’s been a costly mistake wrapped in empty promises. Our new report lays out the pitfalls of outsourcing and will help you build a rock-solid case against it.