Class Ware

by W. Eric Martin On his first day as executive director of printing and publication services at the University of Louisville, Ray Chambers learned that he would be managing a new campus-wide copier management program. "In that first year," said Chambers, "we opened five new centers and grossed $310,000"—a 56 percent increase over the previous year. That quick growth was just one of the reasons that Chambers shared IPG's 1992 Manager of the Year award. Chambers' ability to rise to challenges is best shown by the creation of Cardinal Class Ware, one of the first university copyright clearance centers. It has grown