It was a month before Christmas at Messiah College, and the president's Christmas cards were cracking. The in-plant at this Christian college in Grantham, Pa., was doing everything it could think of to make the card—one of its most important jobs of the year—look its best. But after coming off of the Xerox DocuColor 260 and being scored and folded, the cards were still cracking on the folds.
"We backed off the pressure on the rollers, we [made] certain that the grain of the paper was going the right way, and we let the cards sit for a few days so that the paper would gather back some moisture. No matter what we tried, we were not happy," says Dwayne A. Magee, director of Messiah College Press and Postal Services.
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