Jan Grega

By implementing a chargeback system, in-plants can save money, justify new equipment and prove their worth. By Mike Llewellyn IF YOU THINK balancing your checkbook is a chore, try managing the budget at the 52-employee Houston Independent School District in-plant. Steve Blakely, director of administrative services, says watching over the cash is a lot less difficult than it could be, though. That's because the in-plant charges back for every service it offers. Blakely says it's tough to imagine doing business without a fee-for-service system in place. It might come as a bit of a surprise, then, to learn that Administrative Services is relatively

Progressive Insurance Highland Heights, Ohio True to its name, Progressive Insurance's in-plant is always on the lookout for new types of work to bring in-house and new ways to save the company money. "It's not always the obvious," remarks Jan Grega, manager of Corporate and Creative Services—like when she noticed the company was outsourcing the tipping of its plastic claims card onto a carrier sheet. The in-plant was already printing that carrier, so why not do the tipping too? "As the volume grew, we found that that was something that we could save a lot of money by bringing in-house," she says. "In

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