Linda Balsamo

Linda Balsamo enjoys Walgreens' ethical work environment and her dedicated staff. By Maggie DeWitt THE FACT that Linda Balsamo's father worked for Chicago-based commercial printer R.R. Donnelley & Sons most of his career may have somewhat influenced his daughter's employment decisions, but hers is more a case of being in the right places at the right times. Its not like the in-plant manager of Walgreens, in Deerfield, Ill., was purposely gearing up to walk her particular career path. "None of my education directly relates to my printing career, except for providing a well-rounded background for running a business," explains Balsamo, who recently received a

Merging your in-plant with your organization's mailing operation will bring increased efficiency and savings—and more responsibility. One way to ensure the future of your in-plant is to make your shop a more integral part of your parent company—and perhaps the most obvious place to look for new responsibilities is the mail room. After all, that's where a great percentage of your print work ends up after you finish with it. Why not take command of the entire chain of events from printing to delivery? "You don't want to suggest that you'll take over someone else's job," says Domenic Vallone, manager of the production department