Mark Kearns

Cincinnati-based Fifth Third Bank has a robust print and mail operation. "We're a 24/7 shop, and we produce approximately 170 million impressions a year, which equates to 70 million pieces of mail," reports Mark Kearns, vice president, Print & Mail Services. "We produce all of our customer correspondence, from customers' account statements to bank card statements to mortgage notices—all of our products across the enterprise."