Michael Sanabria

In-plants worry that e-commerce may erode business relationships. The dotcom vendors have a different story to tell. Picture yourself in a small room with your computer. You shop for groceries online. You shop for clothes online. And in your spare time, you get your college degree online. Sound a little isolating? So does dealing with a dotcom to many in-plants. Whatever happened to human interaction anyway? Many in-plants feel that by doing business with e-commerce companies, they will destroy the traditional relationships they have built up with their vendors and customers. E-commerce vendors, however, feel otherwise. "E-commerce automates processes, creates opportunities for