Patti Page

People like their laser printers—a bit too much. Convincing them to use your in-plant instead is one of your biggest challenges as a manager. Like the "Doggie in the Window" Patti Page longed for in her 1953 song, laser printers are the cuddly friend everybody wants in today's office environments. Whether it's a handy-dandy personal printer next to someone's workstation, a networked printer or small digital copier serving an entire office, people crave the convenience of a laser printer. But laser printers are being abused. By overusing them, people are incurring huge costs for their parent organizations and taking big chunks out of