Pete Twentey

Pete Twentey has traveled a long road, but the sharpest curves are yet to come. by MIKE LLEWELLYN Every morning, Pete Twentey gets in his car and drives 74 miles from his home in Frederick, Md., to the Washington Hospital Center in Washington, D.C., where he is director of Material Services Operations. It's been a long road for Twentey, and to show for it, he's pulled together some rock-solid experience. "I've been in this business for 34 years," he says, adding that he picked up his first printing job after leaving the military. "I was just driving up the road looking for a

Mismanagement, underfunding and poor morale are just some of the battles in-plants have to fight. Against the odds, some in-plants have turned themselves around. by Allan Martin Kemler WHEN RICHARD Raveson first came to the North Broward Hospital District in-plant, the machines were broken, the staff was unhappy and the management was indifferent. The in-plant was like a chronically ill patient in a world without doctors. Thanks to Raveson's skills as a manager, though, not only has the patient recovered, it's never been better. But 12 years ago, Raveson says, it would have been pretty hard to imagine this kind of turnaround. Back then,