Rhonda Kohler

Like many in-plants, Central Michigan University Printing Services used to do all of its estimates by hand. But over the past year-and-a-half, the 15-employee Mt. Pleasant, Mich., in-plant has been phasing in the Programmed Solutions Print Management System. Today, estimating is a whole new ball game. "Now we can build a template and then when we get the call for an estimate that's very similar, we can just call up the template and modify it," explains Rhonda Kohler, director. "You can have similar estimates in minutes." Now, she says, order-entry clerks are able to do standard estimates themselves, whereas in the past Kohler