Ronnie Hooks

by BOB NEUBAUER It's been a great 32 years, but Ronnie Hooks is finally retiring from his beloved in-plant at Lockheed Martin Energy Systems. As he leaves, though, the 1998 Manager of the Year has a lot to be proud of. Hooks' dedication is what kept the Oak Ridge, Tenn., in-plant alive during the dark days of downsizing. His efforts to consolidate and reengineer his operation earned him the respect of employees and customers alike. Hooks always kept a close eye on technology changes, installing a DocuTech long before most shops had heard of the device. Perhaps his biggest accomplishment was his

You are the copier expert for your organization. Therefore you should manage all of its copiers. Find out why. AT MANY companies, copiers are available in various departments for the convenience of employees. But who should control the selection, purchase and maintenance of this equipment? In too many cases, it's being left up to the individual department to make these crucial decisions. But who is more likely to choose the most appropriate copier for the situation—and get it at a reasonable price? Is it the accountant from the fifth floor who doesn't know duplexing from collating? Or is it you, the in-plant professional, who