Rustin Myers

INSOURCING IS more than a trend. It can be a life saver to your in-plant. Who knew it would send me on a 3,000-mile last-gasp attempt to rescue my in-plant? Insourcing in Theory The policy of providing printing services to clients outside of the in-plant’s organization pays off in more ways than one. In the utopian model of insourcing, the in-plant manager zeros out his budget with external revenue and gives internal clients the lowest cost services possible. In return, the external clients gain the benefit of the in-plant’s cost-cutting philosophy. I sat through a session on insourcing at an IPMA national conference

Make no mistake: you are being targeted for termination by "the Competitor." Your best weapon is the revenue you generate through insourcing. By Rustin Myers There is a scene from that old sci-fi classic "The Terminator" where Kyle Reese (the soldier protector from the future) is trying to convince the terrified Sarah Conner (mother of humanity's future deliverer) of the terrible danger she is in. Kyle yells to Sarah, "Listen. And understand. That Terminator is out there. It can't be bargained with. It can't be reasoned with. It doesn't feel pity, or remorse, or fear. And it absolutely will not stop, ever, until

When Rustin Myers first joined the in-plant at Grocers Supply Co. his top priority was changing attitudes. From there, he went on to increase productivity. By Kristen E. Monte UPON HIS arrival at Grocers Supply Co., Rustin Myers quickly realized that the in-plant was neither productive for the parent company, nor service-oriented for the customer. "I came from the environment where you have to be customer-oriented," says Myers, senior printing services manager of the 26-employee operation. "Once you start helping people, they want to use your services." For the past 17 years, that's what he's been trying to do at the family-owned Houston-based company.

Making money for your organization's bottom line by insourcing can mean all the difference in whether or not your in-plant survives.