Scott London

At number 10 on the Top 50 list, John Hancock Financial Services is a mailing juggernaut. By Mike Llewellyn JOHN HANCOCK Financial Services' Document Solutions Group is one big operation. Boasting $19.5 million in annual sales (a 26.6 percent increase from last year) and a staff of 145 full timers, the in-plant jumped up one slot on the Top 50 this year to join the top 10. All of this follows up a 2000 consolidation of the company's four printing and mailing operations together under one suburban Boston roof—and under the jurisdiction of General Director Scott London. The effects of the three-year-old move haven't