From the Editor Ten Years of Comments
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The company, unfortunately, seeing that the work is getting done without the missing operator, wants to keep the status quo. Now Jim has to justify his need to fill this position. Fortunately, Jim has data. He can document the overtime work. He can show how the new press increased volume. And most importantly, he's gotten testimonials from his marketing folks saying they would send even more work to the shop if it had the manpower to handle it.
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